• To manage all correspondence and transactions, to ensure and control the execution of the duties of the services,
• To use the powers that can be delegated by the Board of Directors in accordance with Article 20 of the law,
• Accepting domestic and foreign visitors who want to learn about the work of the chamber and the economic situation of the region,
• To make necessary explanations in order to ensure that the decisions are taken in accordance with the legislation while the issues are being discussed at the meetings of the Assembly and the Board of Directors,
• To implement the decisions of the Assembly and the Board of Directors, to notify the relevant presidents without delay in case of violation of the legislation in this regard, and to stop the implementation by taking their appropriate opinions,
• Making suggestions to the Board of Directors on the appointment, promotion, rewarding, punishment and dismissal of the chamber staff, making assignments of the chamber staff,
• To arrange the documents to be given by the chamber and to collect the information that will be the basis for the arrangement of these documents and to ensure the execution of the information processing services,
• To prepare the budget draft of the chamber and present it to the Board of Directors,
• Attending the meetings of the Assembly and the Board of Directors, Professional Committee, provided that they do not vote in the election of the President, Deputy Chairman and Member,
• To accept domestic and foreign visitors who want to get information about the work of the chamber and the economic situation of the region, to inform the Chairman of the Board of Directors before necessary situations,
• Establishing communication with the stakeholders of the Chamber and carrying out the general control of the activities to be carried out together,
• Management of the Chamber’s profile in TOBB Net software,
• Operation of the Quality Management Systems being implemented in the Chamber,
• To ensure the execution of secretarial services of the Presidents of the Assembly and Board of Directors and the General Secretariat,
• To ensure and follow up the work distribution of the units according to the organizational chart specified in the Quality Handbook in accordance with the hierarchical order,
• To carry out other works to be given by the Chamber Assembly and the Board of Directors.

• To conduct research on all matters requested by the President of the Chamber Assembly and the Board of Directors, and to inform them,
• To inform the Board of Directors by following the economic indicators and business meetings related to our district, region and country,
• To prepare sectoral and regional reports to be used in meetings held in public institutions and private sector organizations and to which ALTSO is officially invited, to participate in meetings with the President and members of the Board of Directors when necessary, to prepare a meeting report,
• Preparing the texts of the speech of the President of the Board of Directors at the meetings,
• To inform the Board of Directors by evaluating the news about the economy of Alanya in the daily press published in Alanya,
• Providing information, consulting and preparing reports on issues to be determined by the Assembly, the Board of Directors and the Presidents.

• Implementation of the instructions of the Ministry of Trade,
• Following the legislation, making the necessary changes, making the announcement to the internal and external related parties,
• Providing information to the members and other interested parties about the registry transactions within the framework of the legislation,
• Performing new registration, change and cancellation procedures, filing them by entering into the system and sending notifications to the relevant institutions,
• Fulfilling the duties assigned by the Secretary General,
• The management and administration of the Registry Directorate;
• Listing the new registration, change and cancellation procedures and presenting them to the Board of Directors meeting,
• Processing of new registration, change and cancellation transactions to computer records and related legal books,
• Fulfilling the applications related to MERSIS, the trade registry program of the Ministry of Trade, following and implementing the innovations and changes in the program,
• Making transactions related to profession group and nace code change,
• Performing statistics, control and updating studies,
• Keeping filing and archival records,
• Preparing monthly reports and forwarding them to official institutions and organizations,
• Responding to letters from public institutions and organizations, official offices and courts and writing letters to these institutions,
• Processing and removing the decisions regarding attachment, interim injunction and other restrictions on MERSIS,
• Providing the announcement of the new registration, change and abandonment transactions by sending them to the trade registry gazette,
• Preparation of other documents related to the trade registry, such as registration certificate, certificate of authorization, etc.,
• Preparation of documents related to the chamber registry, such as chamber registration, activity, partnership confirmation, tender status,
• Social Security Organization for Artisans and The Self-Employedand and other professional and commercial documents requested regarding the chamber registry,
• Certification of the trade registry gazette,
• Files and archive tracking,
• Photocopies of files and certifying them,
• Preparation of Chamber ID card,
• Preparation of printed documents used in the registry service,
• Control of decisions regarding articles of association and registration procedures,
• Consulting, monitoring and controlling the members on regulatory issues related to the trade registry,
• Fulfilling the duties assigned by the General Secretariat.

• Maintaining accounting records,
• Preparing monthly and annual trial balance and budget reports, organizing the meetings of the Accounts Inspection Committee and conducting the secretariat,
• Chamber Budget and Financial Affairs Directorate, within the knowledge of the relevant legislation and the General Secretariat, prepares the Chamber’s budget within the framework of the principles specified in the budget call and budget preparation guide, and submits the prepared budget to the General Secretariat.
• To accrue and collect the annual fee and registration fee, and the Chamber revenues and additional dues collected in accordance with the fees charged for Services. In addition to these, announcement and notification to the members about the payments.
• Transactions regarding the transfer of Budget Appropriations,
• Preparing and processing the Financial Risk Analysis of the Chamber,
• To keep the accounting records of all income, expenses, allowances and allowances of the chamber,
• Examining and controlling the status of monthly payments, expenditure and balance allowances,
• Preparing and publishing the annual fee and Services schedule,
• Carrying out the necessary enforcement proceedings in line with the decision of the Board of Directors regarding previous period receivables,
• To carry out the procedures regarding the recruitment, appointment, promotion, dismissal of the staff, to carry out the processes related to the legislation,
• Arranging the payrolls of the staff,
• Carrying out the processes related to the legal rights of the staff such as treatment, taking leave, funeral,
• To ensure the maintenance, repair and backup operations of the computer, software and hardware infrastructure used in the Chamber,
• Organizing the cleaning, lighting, air conditioning, maintenance – repair and transportation services of the Chamber Service Building,
• To follow the incoming and outgoing documents of the chamber and to coordinate the distribution works,
• Ensuring that the necessary measures are taken by coordinating with the General Secretariat for the protection of the Service Building against fire, theft and sabotage,
• Coordinating all kinds of maintenance, cleaning and transportation services of the room service building,
• Managing the Purchasing Process of the Chamber,
• To manage the chamber vehicles, to make maintenance and repair and insurance policies of the vehicles,
• Coordinating the processes related to the uploading of the staff meal receipts to the staff accounts,
• To accrue domestic and international travel allowances of the salaried and contracted staff and to carry out the related transactions,
• Carrying out all kinds of transactions related to financial issues other than these,
• Coordinating the maintenance of all kinds of fixtures in the chamber building,
• Coordinating the meeting of the infrastructure needs of the chamber service building and the elimination of malfunctions,
• In line with the knowledge and instructions of the General Secretariat, to follow up the staff assignments, registration and leave procedures, to keep the staff files, to coordinate the preparation of the monthly duty schedule of the Chamber,
• To manage the process of delivering all kinds of documents coming to the chamber against embezzlement to the relevant services by making the Document Registration Process,
• Coordinating the delivery of the documents to be sent from the Chamber by Mail to the PTT against embezzlement by making the necessary transactions,
• The permanent and temporary staff in the chamber and the family members they are responsible for; Coordinating referrals to healthcare institutions,
• To regulate the accrual of the drug prescriptions invoiced by the pharmacies related to the chamber staff by checking them,
• Coordinating the annual counting of all fixtures and consumables,
• Removing the idle fixtures that can not be used within the chamber by the decision of the General Secretariat and the Board of Directors,
• To carry out other duties assigned by the General Secretariat.

• Preparation of capacity reports and required documents for industrialists,
• Earth Mover registration procedures and correspondence,
• Determination of current price,
• Preparation of expert reports for movable and real estate valuation,
• To make correspondence regarding the appointment of experts according to the expert and arbitrator list prepared by the Chamber Assembly in Expert Requests,
• Certification of commercial and health invoices,
• Carrying out the issuance, control and approval procedures of A.TR Movement Certificate, EUR.1 Movement Certificate, Form A. Special Certificate of Origin and circulation documents used in export and import,
• Expertise of export products,
• To approve the invoices required by the members during export transactions,
• Coordinating the preparations of the Economic Report Book and preparing it for publication,
• Prepare the Single Manufacturer Certificate and the Yed-i Vahit Certificate,
• To provide update information, verbally and in writing, to the members who apply to the Chamber for information on import, export, trade and industry,
• Preparing a Force Majeure document,
• Carrying out physical inspections of insurance agents,
• Preparing a manufacturer’s certificate
• To carry out other duties assigned by the General Secretariat.

• Evaluating member requests received through the website together with the relevant services,
• Developing projects and proposals for the development of the district and the region,
• Coordinating the work of the commercial and social affiliates of the Chamber, presenting opinions and reports to the General Secretariat on this matter,
• Preparing, distributing and updating the Quality Management System documentation of the chamber, programming and implementing internal audits, reporting,
• To send the Self-Assessment Forms to the TOBB Accreditation Board Secretariat in March each year, by conducting an internal audit as the Accreditation Officer in the Chamber Accreditation process once a year,
• To take part in the fulfillment of the conditions in the Chamber Accreditation process,
• To carry out the necessary studies for the implementation and evaluation of member satisfaction surveys,
• To have the participants apply the evaluation forms related to all kinds of meetings, seminars and trainings organized by the Chamber and to prepare reports by making evaluations,
• Organizing the projects and academic activities carried out by the Chamber with various universities,
• Carrying out and following Geographical Indication Studies,
• As the Information and Documentation Unit of the Turkish Patent and Trademark Office, responding to the requests for information and documents regarding patents, trademarks, geographical indications and providing consultancy services,
• Fulfilling the duties given by the General Secretariat.

• Follows and records the Chamber Diary within the framework of the policy representation and lobbying activities of the Chairman and the Board of Directors,
• To carry out the printing and auditing studies of the Chamber Magazine and other publications,
• To carry out all kinds of activities related to the press organs, to keep the relations with the press at the best level,
• Organizing press conferences to announce the work of our chamber in the most effective and permanent way,
• Keeping a photo and video archive of all kinds of news about our chamber published in the written and visual media,
• Carrying out preliminary preparations for meetings and events organized by the Chamber,
• Keeping the Chamber’s Web site updated,
• Announcing the work of the chamber through the local and national press and preparing the journal on this subject,
• Establishing protocol and other relations and carrying out necessary studies about the ceremony event and other activities to be attended in accordance with the instructions of the Presidency and the General Secretariat,
• Updating and following the social media accounts of the chamber,
• Processing the mobile applications of the chamber,
• To fulfill the duties assigned by the General Secretariat and the Presidency.

• Organizing transportation, accommodation and excursions for domestic and international business people and delegations visiting the chamber.
• Organizing international trips and fairs for delegations of business people,
• Carrying out the transactions related to the travels of the persons sent abroad by the chamber as an officer and making the necessary organizations,
• Participating in meetings held outside the chamber on matters related to the field of service activity, with the decisions of the Board of Directors, reporting the results, presenting them to the Board of Directors and relevant committees,
• To organize and update research information and documents related to Alanya Region Accommodation and Tourism Capacity,
• To prepare capacity reports for the tourism sector,
• Carrying out the works related to the fairs organized, supported and participated by our chamber,
• To provide technical support to members regarding their visa applications,
• Preparing statistics on the “Tourism Sector” of the Economic Report Book,
• To fulfill the duties assigned by the General Secretariat.

• Planning, coordinating and managing all education, training and online education works to be organized by the institution,
• To carry out all correspondence, proposals and negotiations with the relevant educational institutions and educators for Education, Training and Online education programs,
• Organizing the invitation, transportation and accommodation of the educators,
• Preparing and making announcements of training and online education programs,
• Receiving and organizing the applications of the people who will participate in the training and online education and preparing the lists,
• Evaluating and reporting the education evaluation forms at the end of the training and online education,
• Preparing and distributing documents and certificates at the end of the training,
• Preparing reports in accordance with Quality Standards and TOBB Chamber Accreditation standard,
• To fulfill the duties assigned by the General Secretariat.

ALTSO Voc-Test Center gives Professional Competence Certificate in accordance with the requirements of Personnel Certification Standard (TS EN ISO / IEC 17024) to measure the professional knowledge and skills of employees in the tourism sector. ALTSO Voc-Test Center is a certification body accredited by the Turkish Accreditation Agency (TÜRKAK) and authorized by the Vocational Qualifications Agency (VQA).

The purpose of our center; first of all to measure, evaluate and certify the competencies of those who work or want to work in the tourism accommodation sector, according to the published national occupational standards and qualifications. In order to operate the vocational qualification system in our country, it is to prepare occupational standards and professional qualifications in the fields to be determined by obtaining authorization from the VQA in line with the needs of the sector, and to carry out the improvement, change and development processes related to the ones that have been prepared.